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maseru business machines (mbm) Business approach

Please contact Maseru Business Machines to get a quote for the product you need.
Tel: +266 233 14427 or Email: mbm@mbm.co.ls

Customer satisfaction is what drives us, without happy clients we do not have a business. Having been in the service industry for several years, service excellence is what we hope to achieve, we plan it and execute it, and through constant feedback from our clients we monitor and correct any problems that arise. We pride ourselves in being responsive to our clients, and will work in the best interests of our clients.

Our customer approach is our commitment to delivering cost effective business solutions that maps the business processes into IT solutions, by effective use of Information and Communication Technology. We will deliver on the expectations of our customers, our principals, our staff and our partners on a sustainable basis

Maseru Business Machines is a company specialising in document solutions and IT output consulting through partnerships and alliances with key IT partners in the industry.

With a company vision of customer, service delivery and professionalism, Maseru Business Machines have a very successful track record and a loyal client base.

We believe that implementing appropriate technology and using innovative solutions we will enable our clients to achieve cost savings and business benefits.

Our aim is to become one of the leading suppliers of XEROX products and service offerings, through the appropriate application of technology that is innovative, cost effective, improves the companies productivity and provides cost saving.

We provide best business practices and solutions to our clients.

We develop our staff to internationally recognised qualifications, and we ensure that our staff will be rewarded based on market standards.

We recognize that our success is directly dependant on how we manage our clients requests, our motivated team, and total commitment to quality service, because we are only as effective as our staff, therefore we have a motivated team that works well together.

Our strategic intent is to help people find better ways to do great work - by constantly leading in document technologies, products and services that improve our customers' work processes and business results.

Mission Statement

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